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Upcoming events

    • 11 Nov 2025
    • 12:00 PM
    • 12 Nov 2025
    • 1:00 PM
    • DoubleTree by Hilton Minneapolis Airport
    Register

    Please plan to join MCBOA for our upcoming Annual Meeting. Our planning committee is committed to providing an innovative program that brings you topics and resources specific to our regional challenges.

    REGISTRATION IS NOW OPEN!

    This year, we proudly present a program that focuses on three main themes:

    Compliance * Industry Trends * Opportunities for Networking and Business Developments

    MCBOA Operator Members:  $175 per person
    MCBOA Associate Members:  $200 per person

    This price includes the hospitality and Vendor reception on Tuesday night, breakfast on Wednesday and all meetings. Please register early so we can have accurate numbers for meals, etc.

    Note: All attendees must be members in good standing.


    HOTEL INFORMATION

    DoubleTree by Hilton Minneapolis Airport Hotel
    2020 American Boulevard East
    Bloomington, MN 55425

    Book within the MCBOA room block to receive a discounted hotel rate of $109. Room block has been extended - expires October 30, 2025.

    BOOK HOTEL

    For reservations, either use the link above or call 952-854-7441. (Remember to mention you are with Minnesota Charter Bus Operators Association 2025 Meeting to get Special Convention Rate!)

    TUESDAY, NOVEMBER 11

    Time: Agenda Focus
    10:00am Vendor set-up
    9:30am - 5:30pm Registration Open
    1:00pm - 1:15pm Welcome & Opening Remarks - Chad Ely, MCBOA President
    1:15pm - 2:15pm Opening Session: The Business Case for Safety Turning Risk Management into ROI
    • Focus: How insurers, regulators, and customers evaluate safety. How strong safety culture reduces premiums and strengthens contracts.
    2:15pm - 3:15pm

    Partners in Safety: FMCSA & MN State Patrol

    Latest FMCSA rulemakings (hours of service, medical certifications, drug & alcohol testing, CDL updates).

    Common violations found in Minnesota (and nationwide) — and how to avoid them.

    Minnesota State Patrol priorities: roadside inspections, vehicle condition hot spots, driver behavior enforcement.

    Federal and state working together — how information flows between FMCSA and State Patrol

    3:15pm - 4:15pm

    4:15pm - 4:45pm

    Vendor Showcase & Refreshment Break

    Accessibility in Action: Best Practices for Serving Passengers with Mobility Needs

    4:45pm - 5:45pm From Near-Miss Reports to Safer Roads: A Practical Panel on Safety and Technology

    Operators come together for a practical discussion on building safer fleets. Hear how near-miss reports can lead to real improvements and explore affordable safety technologies—like dashcams, telematics, and fatigue monitoring—that make a difference. Wrap up with a joint Q&A connecting operator insights and tech solutions.

    5:45pm - 6:15pm MCBOA “Driving Excellence” Awards
    • Operator of the Year
    • Associate/Vendor of the Year
    • Troy Voigt Leadership Award
    6:15pm - 7:30pm Vendor Showcase / Social Hour with Hors D'oeuvres

    WEDNESDAY, NOVEMBER 12

    Time: Agenda Focus
    7:00am - 3:00pm Registration Open
    7:30am - 8:00am

    Breakfast & Business Connections
    (Vendor tables open)

    8:00am - 9:00am Morning Kickoff
    9:00am - 9:50am Panel: Retaining Drivers & Staff Through Culture and Communication
    Practical ways to build belonging, recognize staff, and improve leadership communication.
    9:15am - 10:15am Interactive Scenario Workshop: When Things Go Wrong: Business Continuity Beyond Security Drills
    • Tabletop scenarios (cyberattack, system outage, severe weather).
    • Operators brainstorm responses and share with group
    9:50am - 10:15am Vendor Showcase & Refreshment Break
    10:15am - 11:30am Interactive Scenario Workshop: When Things Go Wrong: Business Continuity Beyond Security Drills
    • Tabletop scenarios (cyberattack, system outage, severe weather).
    • Operators brainstorm responses and share with group
    11:30am - 12:15pm

    Industry Update

    Leadership & Growth Session: More Than Wheels — Using Fleet Refresh to Rebuild Brand Identity


    How design, interiors, and service upgrades refresh customer perception.
    12:15pm - 1:40pm

    Lunch & Learn:  The Road Forward Together - Operators & Vendors, One Industry

    Open Q & A

    2:15pm - 2:45pm Leadership & Growth Session: More Than Wheels — Using Fleet Refresh to Rebuild Brand Identity
    How design, interiors, and service upgrades refresh customer perception.2:45- 3:15pm
    3:15pm - 3:30pm Sponsor Recognition & Closing Remarks
    3:30pm - 4:45pm Board Meeting- MCBOA Board Members only
    Please note: This agenda is fluid as we wait for final commitments from speakers and participants.


    Cancellation Policy:

    Individual cancellations will be accepted in writing only.
    • Cancellations made prior to 5:00 p.m. PT on Friday, October 24, 2025, will receive a full refund, less a $25.00 processing fee.
    • Cancellations made between 5:00 p.m. PT on Friday, October 24, 2025 and Friday, November 3, 2025, will be offered at 50% of registration fee.
    • Cancellations made after 5:00 p.m. PT on Friday, November 3, 2025, as well as no-shows, are not refundable.

    Waiver of Liability:

    By registering for the Minnesota Charter Bus Operator's Association (“MCBOA”) 2025 Annual Meeting (“Convention”), Registrant hereby irrevocably releases MCBOA, its staff, directors, presenters, employees and any other individuals or entities associated with MCBOA, from any and all liability related to, or arising from, Registrant’s attendance and participation in the Convention, the information provide therein, changes to its schedule, and hospitality services (e.g. lodging, food and transportation) incidental to the Convention, including, but not be limited to, any and claims, actions or losses for bodily injury, property damage, death, costs, expenses, and charges. Registrant voluntarily and knowingly assumes all risks related to, or arising from, the Convention.

Past events

19 Nov 2024 MCBOA 2024 Annual Meeting
7 Nov 2023 MCBOA Annual Meeting

© Minnesota Charter Bus Operators Association
2023-2025
All Rights Reserved

Questions? Call us at: 
952-985-7574

Address:

Jim Hey - MCBOA
c/o Southwest Coaches
1500 Travis Road
Marshall, MN 56258

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